Stronger Together

Protection designed for Australia's customer-owned banks

Our Guard combines traditional insurance with member-focused discretionary risk protection for wholesale clients

Trusted by customer-owned financial institutions across Australia.

Traditional insurance wasn't built for mutual organisations.

Traditional models weren’t designed for how customer-owned banks operate — and can create friction between insurer outcomes and member outcomes.

What changes when you're a member

Coverage designed for you

Designed specifically for customer-owned banks — not adapted from a generic template.

Member value, not shareholder profit

As a not-for-profit mutual, decisions are made to benefit members — not external shareholders.

A genuine seat at the table

Members have real input into how risk is managed and how Our Guard evolves over time.

Shared risk, better alignment

Shared risk means costs that reflect your actual profile — and improve as the community grows.
A different approach — built around members, not external returns.

Our Products

A smarter approach to risk protection.

Our Guard combines traditional insurance with discretionary risk protection, creating a flexible and resilient model designed for the realities of customer-owned banking.

Insurance

Provides structured, reliable coverage aligned to regulatory and operational needs.
Core risk transfer
  • Covers larger and defined loss events
  • Placed through established insurance markets
  • Provides certainty for significant exposures

Discretionary Risk Protection

Offers flexibility and shared decision-making — allowing members to collectively respond to risk in a way that reflects their values and long-term interests.
Support beyond the policy
  • Supports deductibles and retained risk
  • Considers smaller or emerging losses
  • The Board has discretion on claims decisions

Why Our Guard

Why a mutual model delivers better outcomes

When organisations with shared values come together, protection becomes more than a transaction.

Shared purpose

Built by members, for members — not external shareholders.

Collective strength

Risk is shared across the group — improving resilience and cost alignment.

Long-term stability

Designed for sustainability, not short-term gain or quarterly returns.

A stronger voice

Members influence how protection is structured and evolves over time.

A model designed to deliver better outcomes for members over time.

Learn how Our Guard works

Built on experience, governed with care.

Our Guard is supported by a clear governance framework, with oversight from experienced industry professionals and transparent decision-making processes.

Strong governance framework

Clear accountability and decision-making processes

Experienced partners

Supported by industry leaders and specialists

Transparent documentation

Full access to policies and disclosures

Dean Jepsen

CEO
,
First Option Bank

"At first, we were trying to compare it like for like with a traditional programme. Once we understood how the mutual and insurance layers work together, it became a much more practical way to manage risk."

Rosanna Argall

CEO
,
Unity Bank

“We weren’t looking to replace insurance, we were looking to improve how it worked for us. Our Guard gave us a more balanced and predictable outcome across the programme, which made the decision straightforward."

Let's explore whether Our Guard is right for your organisation.

An initial conversation is simply that — a chance to understand your organisation, answer questions, and see whether Our Guard aligns with your needs.

No obligation. No pressure. Just clarity.